A shared WhatsApp inbox for your team.
A shared WhatsApp and omnichannel inbox for your whole team — with assignment, automation and an AI copilot. Tell us your workflow and we will confirm the features and scope in a quote.
What is a WhatsApp shared inbox?
A WhatsApp shared inbox lets a whole team manage customer conversations from one business number — with assignment, internal notes, status, automation and history — instead of messages living on one employee's phone.
M3VO builds this on the official WhatsApp Business Platform via a licensed BSP. It suits businesses that have outgrown the standard WhatsApp Business App.
From customer message to completed follow-up
A structured way to run business conversations.
- Shared team inbox
- Multiple users
- Multiple business numbers
- Team assignment
- Departments and locations
- Internal notes
- Customer profiles
- Conversation status
- Automated replies
- No-code automation flows
- AI copilot
- Follow-up automation
- CRM / pipeline view
- Appointment workflows
- Lead qualification
Businesses that use WhatsApp every day.
When conversations affect sales, appointments and customer service, they shouldn't depend on one employee's phone.
- Customers message different staff and things get lost
- No visibility for managers
- Follow-ups depend on memory
- You run multiple numbers or locations
- You want AI to draft or triage replies
- You need conversations connected to your CRM
Get a quote for your WhatsApp workflow.
Tell us your team size, business numbers, channels and integration needs. We will confirm the proposed features, implementation scope and recurring charges in your quote.
Request a quoteSee M3VO in your own workflow.
Tell us how your team handles WhatsApp today. We'll show you a cleaner way to run it — and exactly what it costs.